Important Instructions

You have been scheduled for a UHS Telehealth visit. You do not need to go to University Health Services for this appointment as this is a virtual visit only.

Your appointment has been scheduled in your health care provider's time zone. Please be sure to adjust your schedule to match your provider's time zone. We value your time and your provider will make every effort to join the visit at your scheduled appointment time. Unexpected delays can happen, so please allow your provider 30 minutes from the time of the scheduled Telehealth visit to connect with you.

You will need to download Zoom to your personal device and must use both the audio and video functions for this appointment.

Please click on the service area below related to your scheduled appointment BEFORE your scheduled appointment time in order to review and sign the Telehealth consent form and complete any necessary intake forms in advance.

   

CHAW

Important instructions for CHAW.

Learn More

   

BHC

Important instructions for BHC.

Learn More


Frequently Asked Questions

Hours of Operation

  • Monday-Friday: 8am-4pm. Staffing until 5pm
  • Saturday & Sunday: Closed
  • For After Hours Care information, click here

Contact Us

  • For appointments call, 850.644.4567
  • For general questions call, 850.644-6230

When should I expect to receive my appointment instructions?

There may be a delay in receiving the email. If you have not received the email within one hour after scheduling your appointment, call 850-644-4567 for assistance.

This is my first time using Zoom. Is there a resource available that will assist with learning how to use?

https://its.fsu.edu/zoom-guide

I didn't receive an email with my appointment instructions, what should I do?

Be sure to check your junk/spam folder. If after one hour you still have not received the email, call 850-644-4567 for assistance. 

Can I use my cell phone for the visit? 

You can use a laptop/desktop computer or a mobile device to join a Zoom meeting, however, please keep in mind that you may experience better quality on a laptop/desktop computer. If you do wish to use a mobile device to join a Zoom meeting, we recommend that you download and install the mobile app before trying to join your first Zoom meeting.